Terms & Conditions

General

Welcome to the Shere Tennis Club Website. Please review the following terms and conditions concerning your use of this site.

These terms and conditions apply to the use of this website at sheretennis.org.uk. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

By using this site you are agreeing to these terms and conditions. Shere Tennis Club reserves the right to change these terms and conditions at its sole discretion. These terms and conditions apply to all visits to this website, both now and in the future. These terms represent the entire understanding relating to the use of the sheretennisclub.org.uk website and prevail over any prior or contemporaneous, conflicting or additional, communications. If you do not agree to these terms and conditions, do not use this website.

You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.

Club Rules

All members agree to conform to the rules of the club. Please read the Club Rules here. All members acknowledge that the tennis courts and club facilities are used at their own risk and the Club cannot accept any liability in this respect. This applies to all family members identified by the lead applicant.

Privacy

We take your privacy very seriously. We will never solicit your information to any third party. Your information is used solely for Tennis Club purposes. Please read the full Privacy Policy.

Registration

Only create an account on this website with your real personal information. This includes but is not limited to your name, email address, phone number, and emergency contact information. It is your responsibility to ensure that all of your information is accurate and up-to-date. Fake accounts or accounts that impersonate another person will not be tolerated.

Website Payments

The Shere Tennis Club website accepts credit and debit card payments without capturing or storing card information. Payment information is collected by Stripe, our secure payment provider.

Cancellation / Refund Policy

If you wish to cancel your membership with Shere Tennis Club please contact the Treasurer. In normal circumstances refunds will be made for cancelation within 14 days of payment. After this period, if you decide to cancel your membership during your annual membership period, you will not be entitled to a refund. You will be allowed to continue using the club’s courts and facilities until your membership period expires, at which point your membership will not be renewed and you will no longer be a member.

Subscriptions

Your subscription lasts for a fixed term of 12 months, to be paid in full, in advance.  You may renew your subscription up to 100 days from the end date, or choose to let you membership expire.  You may receive up to 3 emails notifying you of your membership status before and shortly after your membership expiration date.

Delivery Policy

Your membership with Shere Tennis Club is effective as soon as payment is received. If you pay for your membership using this website, you will receive confirmation of your payment via email.

Disclaimer

Although Shere Tennis Club has attempted to provide accurate information on this website, information on this website may contain inaccuracies or typographical errors. The content of all pages on this website are believed to be current and accurate. Shere Tennis Club assumes no responsibility for the accuracy of the information.

Contact Information

Our contact details are as follows:

General email(s): This email address is being protected from spambots. You need JavaScript enabled to view it.

Membership and payment queries: This email address is being protected from spambots. You need JavaScript enabled to view it.

Renewing your Membership Online

There are various methods and information on how to renew your membership using this website. All orders placed by you via this website are subject to the latest terms and conditions.

As part of our order process you will be given the opportunity to check your order and to correct any errors. Following receipt of your order, we will send you an order acknowledgement email, detailing the membership type(s) you have ordered.

Licence

You are permitted to print and download extracts from this website for your own use on the following basis:

  • No documents or related graphics on this website are modified in any way
  • No graphics on this website are used separately from accompanying text
  • Our logo/name is not to be used without consent

Maintenance and Access

While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Registration

Shere Tennis Club do not discriminate on the basis of age, race, nationality, gender, sexual orientation or religion. However; persons under the age of 16 should only use the website with the consent of their parent or legal guardian. We encourage all parents and guardians to monitor the Internet use of their children. Use of this website by any user shall be deemed to be a representation that the user is 16 years of age or older.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

Questions and Complaints

Shere Tennis Club welcomes your feedback, however, any comments, ideas, notes, messages, suggestions or other communications sent to us regarding the website and/or your membership/experience with the club may be used internally to improve our services or used to promote the club. We will always – as a matter of courtesy request your permission before publishing such feedback in any publications available to the general public or on this website.

Your Consent

By submitting your personal information you consent to the use of that information as set out in this policy.